Subscription and cancellation terms

HeyJess.art is operated by DanceOnVibes Limited, a company registered in England and Wales with company number 17423769. Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. Contact: support@heyjess.art.

• a membership is a monthly agreement for access to the paid features of HeyJess.art;
• it includes a set number of AI actions each month, shown on the plans page;
• a free plan is available and needs no card;
• Any applicable taxes will be shown at checkout.
• there is no free trial.

Current amounts are always the ones shown on the plans page and on the payment page before you pay.

• the membership repeats every month on the same date, until you stop it;
• each renewal is charged to the payment method you used;
• the monthly allowance is refreshed at each renewal and does not roll over;
• the amount and the date are shown on your billing page.

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals. Unless stated otherwise in our Billing & Refund Policy, amounts already paid are non-refundable, subject to applicable consumer rights.

After cancellation, your subscription remains active until the end of the current billing period.

Cancelling does not automatically delete designs you have already created, subject to your account remaining in good standing and our retention policies.

We may retain payment, billing, and transaction records for as long as reasonably necessary to comply with legal, tax, accounting, and fraud-prevention obligations.

Deleting your account is a separate thing and is handled from your data rights page. When you request account deletion, we will delete or anonymise personal data where required, subject to legal, accounting, fraud-prevention, and legitimate business retention needs.

If subscription pricing changes in future, we’ll give reasonable notice before the new price applies to a renewal.

• the payment provider may retry;
• paid features pause while the payment is unsettled;
• your saved work is not deleted because of a failed payment.

Refund requests are reviewed in line with our Billing & Refund Policy and any applicable consumer rights. If you need help, contact support@heyjess.art.

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws in your country of residence apply. If a dispute arises, you and we agree that the courts of England and Wales will normally have jurisdiction, except where consumer law allows you to bring a claim in your country of residence.